Refunds and Returns Policy
Effective Date: June 4th, 2023
Thank you for shopping with Lavic Fitness (“Lavic Fitness,” “we,” “us,” or “our”). We strive to provide you with high-quality digital products and exceptional customer service. This Refunds and Returns Policy explains the process, conditions, and timeframes for product returns and refunds. By making a purchase on lavic.fit, you acknowledge and agree to the terms outlined in this policy.
- Digital Products
1.1 Refund Eligibility: Due to the nature of digital products, we generally do not offer refunds. However, if you encounter technical issues or believe that there is a valid reason for a refund, please contact our customer support at va@lavic.fit, and we will assess your request on a case-by-case basis.
1.2 Technical Support: If you experience any difficulties with our digital products, please reach out to our customer support team at va@lavic.fit. We are here to assist you and ensure a satisfactory experience.
- Return Process
2.1 Return Eligibility: As digital products cannot be physically returned, we do not require you to initiate a return for most purchases. Please review the product description, specifications, and any additional information provided before making a purchase to ensure the product meets your requirements.
2.2 Product Issues: If you encounter any issues with the digital product you have purchased, such as incomplete files or technical errors, please contact our customer support within 14 days of your purchase at va@lavic.fit. We will investigate the issue and provide a resolution, which may include replacement or access to an updated version of the product.
- Contact Information
If you have any questions, concerns, or need assistance with our digital products, please contact our customer support team at:
Email: va@lavic.fit Address: Russia Yaroslavl Lenina prospect 33-23 150040
We aim to respond to all inquiries promptly and provide the necessary support to address your concerns.
Please note that this Refunds and Returns Policy is subject to change without prior notice. Any updates or modifications will be reflected on our website.